OVERLAND PARK, KS (November 13, 2009) – This summer, 10 of the top independent collision centers around the country have joined the CARSTAR family to provide their customers and community members even better service and support.
CARSTAR Collision Centers are North America’s largest group of collision repair centers with some 400 stores in the United States and Canada – and growing. As part of CARSTAR, these new franchisees will offer a new array of services and products for collision repair, including the latest in repair technology, rental vehicles, national warranties on repairs, and turnkey service for their customers.
As part of CARSTAR’s commitment to customer service, it will take care of the entire process of repairing the car, from getting the vehicle towed to the facility to coordinating with the insurance company to restoring it to pre-accident condition.
The 10 newest members of the CARSTAR family include:
- Priebe's CARSTAR Collision Center, Medina, OH
- Lawrence Stewart CARSTAR, Memphis, TN
- Advanced CARSTAR Arvada, Arvada, CO
- Advanced CARSTAR Northglenn, Northglenn, CO
- Southwest CARSTAR Auto Body, Las Vegas, NV
- McGurk Meyers CARSTAR, Coralville, IA
- Foster's Collision CARSTAR – Capital, Raleigh, NC
- Foster's Collision CARSTAR – Airport, Raleigh, NC
- Foster's Collision CARSTAR – Cary, Cary, NC
- Fred's Autobody CARSTAR, Hoquiam, WA
This represents CARSTAR’s entry into three states – Tennessee, North Carolina and Iowa – and the strengthening of its presence in Washington, Colorado, Ohio and Nevada.
In the two decades since it was founded, CARSTAR has performed more than 2.5 million repairs and delivered customer satisfaction ratings averaging 97 percent or better. It also ensures high-quality repair work with advanced training and certification for its technicians and state-of-the-art shop technology. This allows CARSTAR to deliver repaired vehicles to their owners two to four days faster than its competitors.
“We are extremely pleased to welcome these new members to the CARSTAR family,” said Dick Cross, Chairman of the Board of Directors and Chief Executive Officer of CARSTAR. “They all run great businesses and have strong histories of quality customer service. We’re looking forward to building their business together, helping local car owners get back on the road with fast, reliable collision repairs, and giving back to the community at the same time.”
CARSTAR is the largest group of branded collision repair centers in North America with over 400 locally owned and operated locations in 27 states and 10 Canadian provinces. CARSTAR is committed to providing consistent quality services to our customers and insurance partners and has repaired more than 2.5 million cars since it was founded in 1989. Our technicians and front office staff receive ongoing training to ensure they are qualified to work on any vehicle. Customer satisfaction is our number one priority as we consistently lead the industry in customer satisfaction ratings.
CARSTAR not only has the highest customer satisfaction rating in the industry, but it is also involved with the Make-A-Wish Foundation® of America (“Make-A-Wish”). Make-A-Wish grants the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength and joy. CARSTAR is involved with many charitable events at the local level to help raise money for Make-A-Wish as well as having recreated a 1967 Super Snake Ford Mustang, the CARSTAR SuperStang. The SuperStang is touring the United States on the SuperStang Muscle Tour to help support the Make-A-Wish cause. For more information, visit www.carstar.com